OPERATIONS VOLUNTEER JOB DESCRIPTION

ROLE: To assist in various aspects of Help Now! administrative operations. Reports to and under oversight of Operations Area Manager/Director of Operations.

DUTIES:

  • Performs tasks effectively in furtherance of the operations of Help Now! including those related to development, information dissemination, advocacy support, and finances
  • Demonstrates dependability
  • Keeps accurate records

SPECIFIC TASKS:

Operational tasks

  • satisfactorily completes administrative training program
  • acts in professional polite manner in dealing with colleagues/members of public
  • acts resourcefully and with appropriate degree of independence in completing tasks
  • Dependability
  • available to assist in operations at scheduled times
  • attends organization events including training updates and operations improvement sessions
  • follows organizational procedures
  • Record keeping
  • inputs case data accurately into appropriate databases
  • maintains appropriate organizational records and filing system